Make a payment

Important Information - COVID-19

Our specialist trained teams are available to discuss your case, take payments and review existing and make new arrangements to pay. We are also able to provide you with information on where to obtain additional support including free welfare advice and information on financial support that may be available through Government & Local Council schemes.

COVID-19 Update - We have now published our comprehensive risk assessment here. We have also implemented the CIVEA post lockdown support plan, for more information please read the article here.

T: 0345 601 2692
Online Services

A new standard in enforcement

Jacobs lead the profession in providing seamless Enforcement and Debt Collection services by working in partnership with our Local Authority and Commercial clients.

Bank card icon

Make a Payment

Click the link below to find out all the different payment methods we offer.

Email icon

Received a letter that’s not for you?

Click the link below to quickly provide proof of your residency to stop any further action from being taken.

Smartphone icon

Get in Touch

Click the link below to find out all the ways you can contact us.

About Jacobs

Simon Jacobs and Paula Jacobs have led the organisation for over 30 years, supported by an experienced, dynamic and specialist management team.

A family run firm with the right qualities and ethos at the centre of all that we do. Despite considerable growth, we still hold our core values to work in true partnership and as an extension to our clients’ services. With over 61 years in business, we currently work with over 175 Local Authorities across England and Wales.

Find out more