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Important Information - COVID-19

Our specialist trained teams are available to discuss your case, take payments and review existing and make new arrangements to pay. We are also able to provide you with information on where to obtain additional support including free welfare advice and information on financial support that may be available through Government & Local Council schemes.

COVID-19 Update - We have now published our comprehensive risk assessment here. We have also implemented the CIVEA post lockdown support plan, for more information please read the article here.

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StepChange 60-Second Debt Test

Answer the questions below and we'll help you understand how close you are to having a debt problem and suggest what your next steps could be.